You will receive a neat quote on all our products 2 year warranty.
But that's not all! Does something unexpectedly break? Then we are known for our great service.
This works as follows;
- Defect is reported to our service department.
This will then check whether the product can be repaired/restored remotely or not. - Can't it be done remotely? We will then send you a replacement product.
So you don't have to wait days for it to be repaired. You will immediately receive a replacement product. (and that is just as nice for a toilet for your cat, for example) - Exchange the defective product with the replacement one. So you only have to return the old product when you receive the new one. Of course, you can return the product completely free of charge and safely in the supplied box.
Benefits:
- You and your cat will never run out of product;
- You don't have to wait for your repair;
- You don't have to look for a shipping box;
- Everything is handled quickly and free of charge.
On average, we receive a score of 1 from more than 500 reviews Excellent 4.5 / 5 and we are proud of this. Read all reviews here
What customers write about us:
Third automatic litter box for a cat family of 7! I ordered the first one to test it out, then with 2 cats. Since then the cat gang has grown bigger. The second litter box made it necessary to clean it daily or every 2 days, with the third one it can be done every 2 days or more. Handy for a weekend away or super busy workdays.
Did you know that our Petlux products are available in more than 250 shops can be found. For example, the products can be found in stores such as:
- Avonturia The Hague
- Petsplace
- Intratuin
- Animal World XL
- Pets&Co
Outside the Netherlands, our products can also be found in countries such as:
- Belgium
- Germany
- France
- England
- Romania
- Turkey
Did you know that our company and products have already been featured on various channels?
We are known for, among other things:
- TV via the RTL channel
- Family Meiland
- the Telegraph
- Pets& Green Business
- The cat manner
But also at events such as:
- Animal Event Hilvarenbeek NL
- Interzoo - Nuremberg DE
- About Cats&Dogs - Utrecht NL
- Anido - Kortrijk BE
- Dibevo - Rijswijk NL
You can pay with us safe and also afterwards via payment services such as:
- iDeal,
- Bankcontant
- Klarna
- UnionPay
- Apple Pay
- Google Pay
And via creditcard but it was:
- Mastercard
- Teacher
- Show
- Amex
Orders placed on working days before 3:00 PM are usually shipped the same working day.
Netherlands
Orders within the Netherlands are usually delivered the next working day.
Belgium, Germany, France
Orders for these countries are usually delivered within 2 to 3 working days.
Rest van EU
Orders for other countries within the EU are usually delivered within 5 working days.
postage costs
We ship for free in NL and BE, orders over €50,- are free.
Available in over 250 stores in Europe
Did you know that Petlux products are available in more than 250 stores? You can find our high-quality products at well-known chains such as Avonturia, Petsplace, Intratuin, Poils & Plumes, Dierenwereld XL and Pets & Co. We can also be found in many local pet stores. Discover our range and take care of your pet's well-being, simply at a store near you!
What others say about PETLUX
We are rated with a:
3rd automatic litter box
— Kelly BrandsThe third automatic litter box for a household with 7 cats! I bought the first one to try when I only had 2 cats. In the meantime, the cat family has grown considerably. With the second bin I had to clean daily or every other day, but with the third one it can even be done every few days. Ideal for a busy weekend or when I'm very busy with work.
Genuine and recommended
— RobinExcellent product and clearly informed about the delivery. Despite a slight delay (about which I was kept informed), I received 4 extra rolls of bags as compensation. The litter box works as expected and looks neat, so it can be placed in the living room without any problems. Absolutely recommended!
The purchase of the year
— Tom AdriaanseFor us, this is the best purchase of the year. One possible improvement would be to add a simple camera so you can see via the app which cat has used the litter box. We have 4 cats that weigh about the same.
Top Webshop for Cats
— CathleenGreat webshop! Beautifully designed cat supplies. Customer service responds quickly to questions and delivery was smooth. We accidentally received the wrong color, but the next day we already had the right one at home. Really fantastic!
Beautiful products and good service!
— Andries v DoolGreat company with stylish, high quality products and excellent service!
Something was broken
— HennyThe rubber part of my litter robot was broken, but luckily I was able to order a replacement part. Including new screws, so no more cat litter can get underneath. Really very nice!
quick handling, even...
— HilbertFast processing, even during this busy Sinterklaas and Christmas period!
Quality and affordable
— TurkeyFast delivery, excellent service, affordable and high quality. Very satisfied with PETLUX!
Good working device
— Marianna KerkhoffThe new litter box is next to the old one, but my cats have already developed a clear preference for the PETLUX one.
Bought some items, where..
— Jeaniene van BestBought several items, one item had a minor defect. Contact via WhatsApp was easy and a replacement product was sent immediately.
Well packaged
— Anne StankovFast delivery and the package was well packed. The product looks good, and while the quality remains to be seen, it seems promising. The cats have already tested it and so far I am very pleased.
A nice calling experience
— Nienke SpreurOrdered an automatic litter box after hearing positive experiences. Delivery was fast and both the cat and we absolutely love it! After three days I contacted them by phone with some questions. PETLUX is easily accessible, I am contacted immediately and I was treated in a friendly and helpful manner!
Current blog
The FIFe World Show 2024: A Global Celebration of the Most Beautiful Cat Breeds and the Innovative PETLUX V3
The FIFe World Show 2024, this year held at the impressive Oslofjord Convention Center in Norway, is a true paradise for cat lovers. This unique event, organized annually by the...
PETLUX Warns: Cat Dies From Unsafe Automatic Litter Box – How to Choose a Safe Product
At PETLUX we are at the forefront when it comes to safety and the well-being of your pets. That is why we are deeply shocked and outraged by the recent...
The New and Improved Petlux Exercise Wheel: A Must-Have for Active Cats
Introduction Exercise and playtime are essential to the health and happiness of cats. Petlux has understood this and has come up with a new and improved version of their cat...